Application LifeCycle Management Solution

TechExcel DevSuite

Manage the entire application development lifecycle. Utillize the entire development suite or choose individual software components to meet your needs. DevSuite consists of:

• DevTrack - Issue tracking and development process management.
• DevPlan – Software project planning and resource management.
• DevTest - Test coverage management, scheduling and execution.
• DevSpec – Specification and requirements management
• KnowledgeWise – Integrated knowledge management

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IT Service, Help Desk, and Support Management Solution

TechExcel Service Suite

A complete IT service management, asset management, and internal help desk software solution.

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Customer Relationship Management Solution

TechExcel CustomerWise

A customer lifecycle focused CRM solution including marketing management, sales force automation, integrated customer support, and customer self-service.

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TechExcel Devsuite

• TechExcel DevSuite
• TechExcel DevPlan
• TechExcel DevTrack Standard
• TechExcel DevTrack Enterprise
• TechExcel DevTest
• TechExcel DevSpec

TechExcel Service Suite

• TechExcel ServiceWise
• TechExcel CustomerWise

TechExcel Devsuite

• DevSpec - Measuring the Success of Product Design
• DevSuite - Knowledge-Centric Application Lifecycle Management
• DevTrack - The Integrated Solution for Defect and Project Management
• DevTrack Enterprise Edition
• DevPlan - Evolving Project Management Tools
• DevPlan - An Integrated Tool for Application Lifecycle Management
• More...

TechExcel ServiceSuite

• TechExcel ServiceSuite - Apply the ITIL Framework with Confidence
• AssetWise Discovery - Dynamic State Intelligence
• AssetWise Discovery - Asset Management and Help Desk Optimization
• AssetWise - Asset Management, The New Wave
• Connecting Your Teams with TechExcel CRM
• ServiceWise Change Management Solutions
• More...

• What's new in DevSuite 7.0 - Part 1
  Learn about some of the new features in DevTrack and DevPlan.
  Original air date: June 18, 2008
• DevTest Studio for Q/A Managementt
  Learn about a new solution which manages the complete quality lifecycle.
  Original air date: June 4, 2008
• Service Level Agreements with ServiceWise
  A look at how Service Level Agreements can be used in ServiceWise.
  Original air date: May 16, 2008
• DevSuite 7.0 = Scalable Agile Development
  DevSuite 7.0 Overview, and how it implements scalable agile software development.
  Original air date: May 14, 2008
• Scalable Scrum Development with DevSuite 7.0
  An overview of how Scrum Development can be scaled with DevSuite 7.0
  Original air date: May 6, 2008

• Download a pre-recorded demo

• June 04, 2008
  DevSuite 7 Discussion
  Dr. Dobbs talks to TechExcel's Joel Ferman and Paul Unterberg about their company's recently released DevSuite 7 Application Lifecycle Management Suite.
  With Mike Riley
• June 20, 2007
  ACM Queue Quecast
  Application Development 2.0 - myths and realities
  With Michael Vizard and Jeff Johnstone
• April 18, 2007
  CM Crossroads Podcast
  Knowledge Centric ALM Comes full circle with DevSpec and Knowledgewise
  With Patrick Egan and Jeff Johnstone

• BenchmarkPortal
  BenchmarkPortal is the source for Customer Relationship Management (CRM) best practices information for call centers.
• Call Center Learning Center
  A comprehensive directory for call center managers.
• CommWeb
  Where Telecom, Datacom, and The Internet Converge
• CRM Community.com
  Your resource for success in Customer Relationship Management
• CRM Forum
  The Enterprise Software Community
• Show more...